Privacy policy

Privacy Policy for Dutibook

This Privacy Policy explains how Dutibook (“Company”, “We”, “Us”, or “Our”) collects, uses, and protects the personal information of users (“You”, “Your”) when You access or use our home-service booking website, mobile app, or related services (collectively, the “Service”).

By using Dutibook, You agree to the practices described in this policy.

Information We Collect

Personal Information You Provide

When using our platform, You may provide us with:

  • Full Name

  • Phone Number

  • Email Address

  • Address & Location details

  • Booking details & service history

Automatically Collected Data

When You use Dutibook, We automatically collect:

  • IP Address

  • Device information

  • Browser type & version

  • Mobile OS, device ID

  • Usage logs (pages visited, time spent, actions taken)

Location Access (With Your Permission)

We may request access to Your location to:

  • Show nearby service providers

  • Improve booking accuracy

  • Provide location-based features

You can disable location access anytime in Your device settings.

Social Login

If You sign in through Google, Facebook, or other platforms, we may receive information such as:

  • Name

  • Email

  • Profile details (as allowed by You)

How We Use Your Information

We use Your data to:

  • Create and manage Your Dutibook account

  • Process service bookings and payments

  • Connect You with service providers

  • Provide customer support

  • Send alerts, updates, and promotional messages (optional)

  • Improve our services and security

Sharing Your Information

We do not sell Your personal data. We may share information only with:

  • Verified service providers (to complete Your bookings)

  • Payment gateways (for processing payments)

  • Analytics partners (for website/app improvement)

  • Legal authorities (if required by law)

All partners follow strong data-protection practices.

Data Retention

We retain Your data only as long as required for:

  • Service delivery

  • Legal compliance

  • Security & anti-fraud protection

You may request deletion of Your account and personal data anytime.

Your Rights

You may:

  • Access Your personal information

  • Update or correct Your information

  • Request account/data deletion

  • Withdraw marketing consent

To request these, contact us at [Your Support Email].

Security

We use encryption, secure servers, and industry-standard practices to protect Your data. However, no online system is 100% secure — use our platform responsibly.

Children’s Privacy

Dutibook is not intended for children under 13. We do not knowingly collect data from minors.

Third-Party Links

Our Service may contain links to external websites. We are not responsible for third-party content or privacy practices.

Changes to This Policy

We may update this Privacy Policy periodically. Updated version will be posted here with a revised “Last Updated” date.

Contact Us

For questions or support, contact us:

šŸ“§ Email: support@dutibook.com
šŸ’¬ Live Chat: Available on our platform